This category highlights projects working on the delivery of eServices through the integration with other government entities or projects that enables government entities to offer integrated eServices.
Nomination Form Criteria
Project Purpose and Alignment to eOman Strategy
- Describe the project, highlighting the main features and its value to users as well as the ability to solve a problem that deals with Public service with high level of impact on society. (Max 200 words)
- Describe the rationale behind the project and its contribution to the eOman strategy as well as to Oman’s overall development strategies. (Max 300 words)
Project Organization and Implementation
- List the organization/s or departments/s involved in providing the project and describe their roles and relationships (Max 200 words)
- Describe the main awareness / marketing activities undertaken to enhance project take-up and satisfaction. (Max 200 words)
Technology Design Features
- Describe the main project features, illustrating its technological aspects and how these are deployed, including access, user friendliness, navigation, etc. (provide precise URL links and/or screen shots of features you want to highlight) (Max 300 words)
- Is the project using open data and/or producing open data? If yes, explain the type, source, use and impact. If no, explain why this is not relevant or if they are in the future plans. (Max 200 words)
- Highlight the main technology innovative features of the project, including scalability and other important issues. (Max 300 words)
Project Design Features
- List the channels through which the project is offered to users and how they are designed to be used. (Max 200 words)
- Describe user support facilities (e.g. help desks, special features, etc.).(Max 200 words)
- Describe the methods used to obtain customer feedback .(Max 200 words)
Project Outcomes
Describe the achieved impacts and return of investment of the project on the users, project provider & society, briefly explaining how this has been achieved, by providing credible evidence where possible.(300 words)
Project Sustainability
Explain how sustainable the project is into the future (for example are financial, organizational, human resource and political factors in place?). (Max 200 words)