- Any Omani public sector entity (such as ministries, councils, authorities and municipalities) is eligible to participate in the HM Award
- HM Award winning submissions from the previous cycle of 2016 are not eligible to participate in the 2018 cycle unless it demonstrates strong justification for the project participation.
- The submission must have been operational (i.e. available for use by its target group of users) for a minimum of six months on the deadline date for submissions.
- A given public sector entity can participate in the 2018 HM Award with a maximum of four different submissions in four different categories.
- If an eService have been submitted in one category, the same service cannot be submitted to any other category merely based upon the fact that the channel of delivery is different (e.g. an eService delivered through the web portal, if submitted as a nomination cannot be submitted in the mobile category separately)
- A given project has a limit of three attachments with each file not exceeding 4MB. Most common file formats are allowed with the exception of Zip files.
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