Juan joined the European Commission on September 2004. Since January 2010 he works for the Information Society and Media Directorate General (DG INFSO) in the unit responsible for ICT for Government and Public Services. Before that he worked in the Strategy and Policy unit of the same Directorate General. Juan graduated in Politics and French from the University of Glasgow, UK and holds a Masters degree in Advanced European Studies from the College of Europe, Bruges.
He follows overall policy developments in e-Government, and focuses on matters related to benchmarking and efficient and effective e-Government. He is responsible for the ePractice.eu portal and all activities related to exchange of best practices (workshops, e-Practice Journal among others). He is also responsible for the EU e-Government Awards initiative.
Juan has also experience in running financial programmes in support of policy development in the Information Society covering benchmarking surveys, analytical studies and high-level conferences.Before joining the Commission he worked in the Brussels representations of two English regions: North East of England and Lancashire. His worked there involved liaising between EU authorities and constituents in the UK region focusing on funding opportunities, policy developments and raising the profile of the region in the Brussels scene.
Mr. Axel Leblois is the Founder and Executive Director of G3ict – the Global Initiative for Inclusive Technologies, an Advocacy Initiative of the United Nations Global Alliance for ICT and Development, launched in December 2006 in cooperation with the Secretariat for the Convention on the Rights of Persons with Disabilities at UN DESA. (www.g3ict.org)
G3ict's mission is to promote and support the implementation of the e-accessibility and assistive technologies agenda of the Convention on the Rights of Persons with Disabilities in cooperation with industry, the public sector, academia and organizations representing persons with disabilities.
Prior to founding G3ict, Axel Leblois spent over 20 years at the helm of information technology companies in the United States including as CEO of Computerworld Communications, CEO of IDC – International Data Corporation, President of Bull HN Worldwide Information Systems – Formerly Honeywell Information Systems, CEO of ExecuTrain and co-founder and President of W2i, the Wireless Internet Institute. Axel Leblois served as a Senior Fellow of UNITAR, the United Nations Institute for Training and Research, and is a founding trustee of its North American affiliate CIFAL Atlanta. Axel Leblois holds an MBA from INSEAD and is a graduate of Sciences Po Paris.
Tomasz Janowski is a Senior Research Fellow at the United Nations University, International Institute for Software Technology in Macao, where he founded and heads Center for Electronic Governance. Previously, he was Research Fellow at the University of Warwick, UK. He also worked for software firms in Poland and the U.S. Tomasz's research focuses on introducing engineering methods to Electronic Governance (EGOV) policy and practice including foundations, development frameworks, models and designs, measurements, etc. He directs EGOV research, transfers research results into practical instruments, and applies such instruments in government policy and practice. Under his leadership, the EGOV center developed a capacity-based EGOV development framework, built instruments to support the use of this framework;, applied the framework in Afghanistan (EGOV.AF), Cameroon (EGOV.CM) and Macao SAR (e-Macao); and contributed to EGOV awareness- and capacity-building in Argentina, China, Colombia, Ecuador, Egypt, Estonia, Ghana, India, Jordan, Kuwait, Kyrgyzstan, Maldives, Mongolia, Nepal, Nigeria, Palestine, Philippines, Tunisia, Uganda, Vietnam, etc. Dr. Tomasz has a PhD in Computer Science, and has done an MSc in Applied Mathematics from the University of Gdansk, Poland.
The Center for Electronic Governance at UNU-IIST carries out Electronic Governance (EGOV) research, transfers research results into practical instruments and capacity building programs, and applies such instruments and programs in government policy and practice. In particular, the Center: developed a capacity-based EGOV development framework, built instruments to support the use of this framework, applied the framework in Afghanistan (EGOV.AF), Cameroon (EGOV.CM) and Macao SAR (e-Macao); and contributed to EGOV awareness- and capacity-building in Argentina, Bahrain, China, Colombia, Ecuador, Egypt, Estonia, Ghana, India, Jordan, Kuwait, Kyrgyzstan, Lebanon, Maldives, Mongolia, Nepal, Nigeria, Palestine, Philippines, South Korea, Tunisia, Uganda, Vietnam and other countries. The Center also coordinates a series of International Conferences on Theory and Practice of Electronic Governance (ICEGOV) which is considered the largest international forum to present the latest results in EGOV research, policy and practice.
Chris Vein is the Chief Innovation Officer for Global Information and Communications Technology Development, World Bank. Formerly, Vein was the Deputy U.S. Chief Technology Officer for Government Innovation in the White House Office of Science and Technology Policy. In this role at the White House, Vein convened those with transformative ideas that will support the development of innovation ecosystems across the country; supported the testing of those transformative ideas through open systems, repeatable methodologies, and rapid customer-centric iteration; and showcased those that work. Prior to joining the White House, Vein was the Chief Information Officer (CIO) for the City and County of San Francisco (City) where he led the City in becoming a national force in the application of new media platforms, use of open source applications, creation of new models for expanding digital inclusion, emphasizing “green” technology, and transforming government.
Jeremy Millard has 35 years experience working with new technology and society in Europe and globally. He has worked with governments, regional development agencies, and the private and civil sectors in all parts of the world. His background is as an academic geographer and social scientist and later as a consultant, but he started his career with large IT companies in the UK and in the public sector.
Recent Information Society assignments include leading an impact assessment of the European eGovernment 2010 Action Plan, the eGovernment 2020 Vision Study on Future Directions of Public Service Delivery, as well as pan-European studies on eParticipation and on ICT in regional development for the European Commission. He is also involved in the European eGovernment Good Practice Awards 2009, in supporting the inclusive eGovernment Expert Group of EU Member States, an impact assessment of EU supported eGovernment research and assisting the Commission in designing future research work programmes. He has also recently worked with the UN, the OECD and the Council of Europe on Information Society topics, as well as various assignments in Malaysia, Bahrain, Brunei, India and Singapore.
Jeremy Millard has been Senior Consultant with the Danish Technological Institute since 1999, after working with Tele Danmark for thirteen years and moving from the UK where he worked in academia and government. He now provides consultancy concerning new technology and society in Europe and globally. He has worked with governments, regional development agencies, and the private and civil sectors in all parts of the world, with increasing focus on information society and knowledge economy consultancy. His clients include the European Commission, the UN and the OECD, as well as individual governments, regions and private companies.
Apart from Scandinavia and Europe, Jeremy also works in Asia, the Middle East and Africa. Recent assignments for the European Commission include preparing the Interim Evaluation of the Ambient Assisted Living program, leading an impact assessment of the European eGovernment 2010 Action Plan, leading a large scale Europe-wide survey and analysis of eParticipation, and developing the eGovernment 2020 Vision Study on Future Directions of Public Service Delivery. He is also currently working as an expert for the UN on the global eGovernment development survey, and preparing a paper for the OECD on back-office developments in support of user-centred eGovernment strategies.
Jeremy Millard, Senior Policy Advisor, Danish Technological Institute, Senior Research Fellow at Brunel University (London) and Director of the non-profit consultancy Third Millennium Governance, has forty years’ global experience working with governments, development agencies, and private and civil sectors, focusing in the last twenty years on how new technical and organisational innovations transform government and the public sector. Recent assignments for the European Commission include studies on eGovernment and administrative burden reduction and on developing business models for ICT and ageing. He also recently led an impact assessment of the European eGovernment Action Plan, led a large scale Europe-wide survey and analysis of eParticipation, and developed the eGovernment 2020 Vision Study on Future Directions of Public Service Delivery.
He has worked on the European eGovernment annual benchmark since 2009, has assisted the EC in planning their research programme for ICT for Governance and Policy Modelling between 2008-2012, and in designing inputs to the Horizon 2020 research workprogramme 2014-2015 on ICT-enabled public sector innovation. Jeremy has also worked since 2008 as an expert for the UN on their successive global eGovernment development benchmarking surveys. He also currently provides inputs to the UN’s debate on the post-2015 development agenda in relation to governance issues and how these can be measured, and to the World Bank on digital public sector services. He recently led the assignment for ReSPA on the Western Balkans Comparative eGovernment Study, as well as a survey for the OECD on back-office developments in support of user-centred eGovernment strategies. In the Gulf, he has assisted Oman develop their eGovernment services, prepared an eGovernment strategy for the six nations of the Gulf Cooperation Council, and has supported the development of the Bahraini eGovernment strategy. He also provides eGovernment support services in Georgia, India, Malaysia and Brunei.
Dr. Nibal Idlebi has a Computer Engineering Degree from "Ecole Supérieure d'Electricité (Supelec)" in France, and a PhD in Computer Science from Nancy 1 University in France with specialization in Parallel Processing and Distributed Systems.
She is the chief of the ICT Applications Section at ESCWA working on issues related to the ICT policies and strategies, enabling environment for the Information Society, the development of ICT applications, e-Services and Digital Arabic Content.
Before working at ESCWA, DR. Nibal was Deputy Minister at the Ministry of Communications and Technology (MCT) in Syria for two years, and ICT professor at the Higher Institute of Applied Science & Technology (HIAST) in Damascus for more than 8 years.
She is supervising various activities at ESCWA, such as preparation of reports and publications, organization of expert group meetings and workshops, implementation of field projects for the development of Information Society as well as providing advisory services to ESCWA member countries. Dr. Idlebi was recently a Jury member of various e-Content and e-government Awards in the Arab region.
She is the chief of the ICT Applications Section at ESCWA working on issues related to the ICT policies and strategies, enabling environment for the Information Society, the development of ICT applications, e-Services and Digital Arabic Content. Before working at ESCWA, Dr. Nibal was Deputy Minister at the Ministry of Communications and Technology (MCT) in Syria for two years, and ICT professor at the Higher Institute of Applied Science & Technology (HIAST) in Damascus for more than 8 years. Dr. Nibal Idlebi has a Computer Engineering Degree from "EcoleSupérieured'Electricité (Supelec)" in France, and a Ph.D in Computer Science from Nancy 1 University in France with specialization in Parallel Processing and Distributed Systems. She is supervising various activities at ESCWA, such as preparation of reports and publications, organization of expert group meetings and workshops, implementation of field projects for the development of Information Society as well as providing advisory services to ESCWA member countries. Dr. Idlebi was recently a Jury member of various e-Content and e-government Awards in the Arab region.
Dr. Theresa A. Pardo serves as Director of the Center for Technology in Government at the University at Albany, State University of New York, where she also holds research professor appointments in Public Administration and Policy and Informatics. Dr. Pardo is co-developer of the top ranked program in Government Information Strategy and Management offered by the Public Administration and Policy Department of Rockefeller College.
Under her leadership, the Center works closely with multi-sector and multi-disciplinary teams from the U.S. and around the world to carry out applied research and problem solving projects focused on the intersections of policy, management, and technology in the governmental context. With funding from organizations such as the U.S. National Science Foundation, Ford Foundation, U.S. Department of Justice, United Nations, World Bank, U.S. Library of Congress, U.S. National Archives and Records Administration, SAP, Microsoft Corporation, and New York State, among others, Center work has broken ground in information and knowledge sharing, open government and open data, e-government, social media policy, and mobile technologies and human services delivery.
Dr. Pardo serves as Open NY Adviser to New York State’s Governor Andrew Cuomo and was recently appointed Expert Advisor to the Open Data 500 Project. She serves as International Advisor to the E-Government Committee for the China Information Association and is President of the Digital Government Society, a global multi-disciplinary organization of scholars and practitioners interested in the development and impacts of digital government. Dr. Pardo serves on a number of national and international advisory and editorial boards, including the International Conference on Theory and Practice of Electronic Governance (ICEGOV) conference series Advisory Committee ; Government Information Quarterly, the leading journal in the field of digital government; the U.S. Government Accountability Office Executive Council on Information, Management, and Technology; and the Data Center for Applied Research in Social Sciences at Centro de Investigacion y Docencia Economicas (CIDE) in Mexico City. She is also a Senior Adviser to the Informatization Research Institution, State Information Center in China and is a member of the Board of Champions for the New York State Science, Technology, Engineering, Arts, and Math (STEAM) Girls Collaborative.
Dr. Pardo has published over 125 articles, research reports, practice guides, book chapters and case studies and is ranked among the top five scholars in her field in terms of productivity and citations to her published work. She has received numerous awards including best journal and conference paper awards for her published work, the University at Albany’s Excellence in Teaching Award and the Rockefeller College Distinguished Service Award.
Dinand has been involved in a wide range of international programmes in the field of e-Government, online public services, e-skills, (digital) entrepreneurship, Open Data, e-Justice and public sector innovation.
Dinand holds a Masters degree in European Public Administration and an Executive MBA. He is a recognised international speaker on topics such as Digital Transformation, Open Data, Digital Entrepreneurship, e-Government, e-skills and public service improvement. He has published numerous papers and articles on these topics in a wide range of journals.
Dr. Theresa A. Pardo is director of the Center for Technology in Government (CTG) and is on the faculty of the Rockefeller College of Public Administration and Policy and the College of Computing and Information at the University at Albany, State University of New York.
Dr. Pardo serves as a member of several national and international advisory boards, such as the Data Center for Applied Research in Social Sciences at Centro de Investigación y Docencia Económicas (CIDE) in Mexico City and the Digital Preservation Management Workshop Advisory Board of the Inter-University Consortium for Political and Social Research (ICPSR) at the University of Michigan. She is also a Senior Adviser to the Informatization Research Institution, State Information Center, P.R. China and a member of the Government Information Quarterly Editorial Board. Dr. Pardo has received numerous awards for her written work, including the 2008 best paper of the year award from the Journal of the American Society for Information Science and Technology and the Best Paper Award in the E-Government Track at the 2009 Hawaii International Conference on System Sciences (HICSS). She also received the 2008 University at Albany Excellence in Teaching Award.
Dr. Theresa A. Pardo is director of the Center for Technology in Government (CTG) and is on the faculty of the Rockefeller College of Public Administration and Policy and the College of Computing and Information at the University at Albany, State University of New York. Dr. Pardo serves as a member of several national and international advisory boards, such as the Data Center for Applied Research in Social Sciences at Centro de Investigación y Docencia Económicas (CIDE) in Mexico City and the Digital Preservation Management Workshop Advisory Board of the Inter-University Consortium for Political and Social Research (ICPSR) at the University of Michigan. She is also a Senior Adviser to the Informatization Research Institution, State Information Center, P.R. China and a member of the Government Information Quarterly Editorial Board. She is currently a member of the 2011 Best of New York Awards Panel, organized by the Center for Digital Government.
Dr. Najat received her Ph.D. in Political Sciences from the University MOHAMMED V of Rabat, Morocco (International Relations option). She is also a graduate of the National School for Public Administration in Rabat and of the University of Paris I (Pantheon-Sorbonne) in International, European and comparative studies. She also followed many training courses on Public management at Pittsburgh University, on Regional development at Aix-Marseille III University, and on deconcentration in France. She has nearly 29 years of management experience in the Public Service as a public servant at the Ministry of the Interior of the Kingdom of Morocco since 1983. She served for 17 years at the Secretariat General of that department, before being nominated Division Chief for organization and connexions in 1998.
In 2003 she is appointed by His Majesty King MOHAMMED VI, Director for Legal Affairs, Studies, Documentation, and Cooperation, position she fulfilled until March 2006 when she was appointed again by the King of Morocco, Director for Training of Administrative and Technical staff of the same department. She chaired or served in many ministerial or inter-ministerial commissions and committees in charge of deconcentration, simplification of administrative procedures and moralization of public service, promotion of investments, promotion of childhood condition, and modernization of human resources management at the local government's level. In 2009 she was appointed for 4 years term, by the General Secretary and the Economic and Social Council of United Nation's Organization (UN) as a member of the Committee of Experts on Public Administration. She also was elected as a Governor in the Board of Arab Women Leaders Institute (AWLI) in Jordan – Amman/International Republican Institute (IRI).
Morten Meyerhoff Nielsen is head of section (fuldmægtig) at the National IT and Telecom Agency (www.itst.dk), centre for borger.dk (national citizen portal) in Denmark. Responsibilities include project management, www.borger.dk strategy and business development, performance management and transaction statistics (www.statistik.borger.dk), reuse of public sector information (Gov 2.0), social computing (Web 2.0, social media, user-rating and commenting), good practice exchange and international knowledge transfer. Past employment include : Danish Technological Institute, Policy and Business Analysis (www.dti.dk); European Institute of Public Administration (www.eipa.eu); Centre for the Development of Enterprise (www.cde.eu); European Commission, Directorate-General for Development (www.europa.eu/pol/dev/index_en.htm); and University of KwaZulu-Natal (www.ukzn.ac.za). Expertise includes ICT Awards and good practice exchange, evaluation of ICT projects and online services, analysis and comparative eGovernment, interoperability, eParticipation/eInclusion, digital literacy, as well as ICT in a European, regional and development context. Other areas of expertise include development and implementation of tender proposals, seminar and conference organisation. But also technical assistance and knowledge transfer to SMEs in developing countries, democratisation, international trade and foreign direct investments issues. Morten regularly teach, present and publish.
Ms Kelly has a university degree in behavioral sciences and new media technology. Ms Anna Kelly is an experienced eGovernment manager from Sweden. She has worked with a broad range of development projects in IT for 15 years such as research on changes in school and learning through IT, CEO of a management and development consultancy, head of the Swedish national portals for civic and legal information. Currently she is in charge of the eGovernment transformation process in a municipality in Sweden. Before this she worked for the Swedish Administrative Development Agency for five years defining the national strategies and measures for public sector eGovernment. Ms Kelly has been responsible for the Swedish national eGov award competition for several years and participated as a juror in the 2009 European eGov award.
UNU-IIST Official Website:
Ms. Anna Kelly is an experienced eGovernment manager from Sweden. She has worked with a broad range of development projects in IT for 15 years such as research on changes in school and learning through IT, CEO of a management and development consultancy, head of the Swedish national portals for civic and legal information.
For the last ten years she has held senior positions in national and local government leading eGovernment transformation processes, including running the Swedish national awards and being a juror in several other juries like the eGovAwards in Europe.
In 2010 Ms. Kelly joined international consultants PwC where she holds the thought leadership for eGovernment in Sweden and is part of the global teamfor developing sustainable and successful eGovernment strategies and implementations.
Louise became Director of Social Innovation Exchange or SIX - a global community of 5000 individuals and organizations involved in social innovation – when it formerly became an independent organization in January 2013. Lousie has been responsible for the SIX network for the last 4 years whilst it was being incubated at the Young Foundation, where she ran the network and its two associated websites (SIX and Social Innovator); delivered large international events; and supported SIX s global community. Louise also manages the European consortium which runs the flagship European Commission project -Social Innovation Europe, a European network for social innovation. Previously, Louise worked at the Young Foundation from 2007 until 2012 and has been involved in a variety of projects including the development of the UpRising programme –a leadership programme encouraging young people to be more involved in public life and decision making. - See more at: http://126.96.36.199:4040/en-us/Jury/Pages/JuryListing.aspx?JuryYear=2011#sthash.QqScuc36.dpuf
Cemil Sagiroglu is the head
of TÜBİTAK BİLGEM Software Technologies
Research Institute (STRI). He led the preparation of 2015-2019
e-Government Strategy and Action Plan of Turkey. STRI's mission is to enhance
the capacity of public ICT (digital goverment) ecosystem via digital policy
development, needs identification and solution planning, software development
and capacity building projects and services.
Worked for Turksat as Vice
President and managed the e-Government online services gateway
(turkiye.gov.tr). Number of citizens increased approx. 10 millon in this time
Managed CRM services at Turk
Telekom and participated in Telco Transformation Program (2008-2012).
Worked for Tyco Electronics
Raychem (Germany) as IT consultant and implemented Product Information System
In 2012-13 she was co-authored the "ReSPA comparative eGovernment Study" for seven countries in the Western Balkans and in 2015 a follow up study on the same subject. Further, for the same group of Western Balkan states she was the international ICT expert responsible for and co-authoring study "Abuse of Information Technology (IT) for Corruption" and "Checklist for Assessment of Risks for Abuse of IT for Corruption" (2014 and 2015). In She is presently international review expert on the ongoing ReSPA "E- to Open Government" analysis.
In 2014 she contributed to a UN-ESCWA study on the role of standards and interoperability for integration of service delivery in the Arab Region, and a study on the use of social media for eParticipation in the Danish public administration.
In recent years, she has also supported the ITA in Oman with auditing, benchmarking, and consultancy on improvement of government websites, eServices, and eGovernment strategy.
In 2013, 2014 and 2015 she contributed to the ICEGOV conferences by co-chairing a session track, as a panellist in plenary discussion, member of debate team, and part of the program committee reviewing papers. Finally, she was part of the HM Award jury in Oman (2012, 2014), and an international jury panellist in Dubai (2014, 2015) evaluating smart government off- and on-line services for the national awards.
Dr. Raymond holds a Ph.D. from the Massachusetts Institute of Technology with a dissertation in the field of applied Artificial Intelligence. Dr. Khoury is a Principal at Booz & Company, with over 19 years of consulting experience in IT strategy, design and implementation management, particularly for large scale Public Sector e-Government Programs. He is a member of the IT Practice in the Middle East and leads the Public Sector IT business. Prior to joining Booz & Company, Dr. Khoury worked for the United Nations Development Program (UNDP) on a number of regional IT and information society initiatives, developing strategies and design requirements and has advised several governments in the Middle East on IT modernization. Raymond is a frequent speaker at regional and international IT and e-Gov Seminars and Forums.
Jamal Shahin is Senior Fellow at the Institute for European Studies (VrijeUniversiteitBrussel) and University Lecturer at the University of Amsterdam. His research and teaching interests are focused on two strands: • Information Society policies and the development of public administration and institutional reform in the EU. • The EU as an international actor, with respect to other international institutions and especially in terms of ICTs (Internet, telecommunications) Both strands focus on issues of European governance and examine the role of ICT therein. Recently, his research has focused on the new governance debate in the EU, eGovernment (research) policy in the EU, comparisons of eGovernment developments in the Gulf Cooperation Council (GCC) and the EU, and the performance of the EU in international institutions. He is involved in many expert groups at the EU and international levels on eGovernment and EU‐governance related issues. Consultancy projects that he has managed or been involved in have concerned, inter alia, EU‐funded research work in the areas of research policy, eGovernment, and eDemocracy policies at EU and national levels. He has experience in managing Europe‐wide projects and research staff, and has experience of working outside Europe, including Asia and the Middle East.
Mr. Andrew is the Executive Director and one of the founders of Youth Business International (YBI) whose Patron is HRH The Prince of Wales. YBI operates through a network of locally based initiatives in 40 countries that help young people start their own business. Each local programme supports young people, typically aged between 18-35, who have a good business idea but who cannot obtain help elsewhere, by providing training, access to capital, mentoring and other business development services.
He was a director of the International Business Leaders Forum from 1996 to 2008 and prior to that worked for British Airways for 35 years in a variety of senior positions. His last position was as senior manager for community relations where he developed the airline's community activities. He is a member of the UK's Institute of Directors.
Andrew is an international speaker on youth employment issues and sits on the advisory boards of various organisations dealing with leadership skills, enterprise development and social responsibility. He chaired the UN Economic Commission for Europe's Team of Specialists on Entrepreneurship and was a founding partner of the UN's Youth Employment Network. He was appointed a Member of the Royal Victorian Order by The Queen in 2013.
Mr. Richard Kerby is the Senior Inter-Regional Adviser on e-Government in UNDESA. He provides policy advice and carries out technical cooperation missions to governments on issues connected with e-government development, focusing on environmental readiness assessment, identifying applications, benchmarking and measuring progress in e-government development (advocacy and awareness) and establishing networks of support. Mr. Richard Kerby was responsible for coordinating and formulating UNDP Africa's programme of assistance in the development of Africa's Private Sector and Information and Communication Technologies sectors. At present, he is the Private Sector and IT Adviser to the Regional Bureau for Africa at UNDP. He is also the Principal Coordinator for the current UNDP/CISCO Partnership on the Networking Academies in Africa. He has an M.B.A. in International Finance. He has served on the African-American Institute's Advisory Board for Internet Development in Africa. He was also the Chairman of the Stitching Board for the IFC, AFDB and UNDP regional project African Training Management Services, a multi-million dollar donor led project for private sector development in Africa.
Area of specialization:
• Assist developing government in creating and implementing E-Government Policies and making those policies operational.
• Using E-Governance as a foundation for transparent and efficient government.
• Developing Public Policy for ICT, Internet Policy and Development, Internet Governance.
• Assist governments in developing sound economic policies.
• Knowledge Management and building capacity using ICTs.
Marquis is IBM's Global Leader of Digital Government Transformation, including emerging technologies (i.e. Blockchain). He has advised senior government officials in Switzerland, Singapore, New Zealand, Denmark, Australia, Belgium, and Dubai on systems transformation strategy and new asset creation. Marquis has led the development of open source emergency resilience, defense & intelligence, and Blockchain solutions for global governments, which has presented many new opportunities for IBM in the government sector. He was IBM's lead in the Global Citi T4I Tech for Integrity Challenge. Marquis also prepared a memo on cognitive citizen services for the IBM CEO Ginni Rometty when she met with the White House Office of American Office of Innovation, and he recently authored: A two-front battle: How governments can prevail in the face of the global skills crisis" (IBM Institute for Business Value).
Prior to joining IBM, he was CEO of Foster Skills, a social enterprise that focused on citizen-driven social innovation. He also founded two startups: RateMyFosterHome.com, a first mover in public sector customer experience metrics; and Physiocare.io, an upstart Uberizing physical therapy.
Early in his career, Marquis conceptualized and developed a security system for the Middletown City School District. He also worked for Y-Combinator's Wefunder to champion the Startup Jobs Act; Wayfair, where he developed brand strategy with HGTV celebrities; Massachusetts Appeals and Supreme Courts, where he helped role out case management system; and the White House Chief of Staff's Office, where he led efforts to improve Recovery Act reporting requirements.
Marquis was a plenary speaker at the White House, Harvard Law, IMF, Boston Children's Hospital, United Way Youth Venture, and his TEDx talk at Columbia University on 'How To Build a Social Enterprise' received 40,000+ views. He has been featured in Reuters, NPR, Sydney Herald, and Forbes. Marquis has a column, Hacking Government, with CIO.com and blogs for The Huffington Post.
Dr. Elsa Estevez has more than 12 years experience as Senior e-Government expert working with many national and local governments around the world. Currently, she is an Assistant Professor at National University of the South Argentina, and Associate Visiting Professor at National University of Rio Negro, Argentina. Previously, she was a Senior Academic Program Officer at the United Nations University (UNU) Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV), located in Portugal, Associate Professor at University of Minho, Portugal; Academic Program Officer at the UNU International Institute for Software Technology in Macao, China; and head of Information Technology (IT) departments in a national bank and a major pharmaceutical wholesaler in Argentina.
Working for UNU, she contributed to the establishment of UNU-EGOV, provided advice to several governments, participated in several United Nations Expert Group meetings, and organized conferences, schools, and delivered invited lectures on the topic related to Electronic Governance in more than 35 countries and territories. She served as Programme Committee (PC) Co-Chair of the International Conference on Theory and Practice of Electronic Governance in Estonia, Portugal and Uruguay; and of 11 Workshops on Software Engineering, part of the Argentinean Congress on Computer Sciences. She chaired the Jury of the Gulf Cooperation Council e-Government Award in Kuwait (2011) and Dubai (2013) and served as jury member for e-Government Awards in Bahrain (2012) and Oman (2014).
Julia Kristina Culveris a Senior Researcher at NomismaS.p.A. in Bologna, Italy. She has more than two decades of experience working in the USA and Europe, conducting country and regional case studies, survey analyses, evaluations and impact assessments focusing on innovation, research and technology issues and socio-economic impact in the fields of Information Society and energy. She recently supported theEuropean Court of Auditors in conducting in-depth evaluations of e-Government solutions cofounded by ERDF Structural Fundsand has been an expert in various INFSO projects, including BEEP, DEEDS, and the project "Reorganisation of government back offices for electronic public services". She was a co-author of the 2005 book "Tecnologiedell'Informazione e imprese, RapportoNomismasulladomanda e offerta di informazionepubblica online in Italia," focused on the development of eGovernment solutions for businesses in Italy.
Ms.Culver has a Master of Science from the Georgetown University School of Foreign Service and an Honors Degree (BA, Phi Beta Kappa) from Vassar College and has studied at the Johns Hopkins University School of Advanced International Studies (SAIS) and the University of Freiburg (Germany). She is fluent in English, German, and Italian with a good working knowledge of French.
Morten Meyerhoff Nielsen: Head of section / fuldmægtig at the Danish Agency for Digitisation (www.digst.dk); Ministry of Finance, in Denmark. Current tasks include project management, strategy and business development of the national citizen portal (www.borger.dk), performance management, reuse of public sector information (Gov 2.0), social computing (Web 2.0 and social media).
Areas of expertise include:• Project management and coordination, presentation skills• Evaluation of ICT projects and online services, analysis and comparative eGovernment• Performance management, key performance indicators and tools• Citizen portal functionality and structure/architecture• User-friendly and personalised service provision online• eInclusion/eParticipation and participatory design• Web2.0/social media use in public administrations• Gov2.0 and reuse of content, functionalities and components• ICT and interoperability• Knowledge transfer and exchange, good practice identification and analysis (eServices, projects, action plans and strategies) and ICT Awards• ICT in a European, regional and development context
Other areas of expertise include development and implementation of tender proposals, seminar and conference organisation. But also technical assistance and knowledge transfer to SME’s in developing countries, democratisation, international trade and foreign direct investments issues. Morten is the author of various publications, and regularly teach and present on various related topics. Past employment include National IT, Telecom Agency, Borgerkommunikationskontoret/borger.dk (www.itst.dk), Danish Technological Institute, Policy and Business Analysis (www.dti.dk), European Institute of Public Administration (www.eipa.eu), Centre for the Development of Enterprise (www.cde.eu), European Commission, DG DEVL (www.europa.eu/pol/dev/index_en.htm) and University of KwaZulu-Natal (www.ukzn.ac.za).
Mr. Matt Poelmans, MSc is Director of CitizenVision and Senior Advisor at PBLQ in The Netherlands. Previously he was in charge of several eGovernment programs initiated by the Dutch Ministry of the Interior: Citizenlink, eCitizen Program, eGoverment Knowledge Centre, Public Counter 2000.
Poelmans studied business administration at Nyenrode Business School and political science at Amsterdam University. He started his career with the Social-Economic Council where he held research and management posts. He has been active in politics on local, provincial and national level: as a Councillor and Deputy Major in the city of Oegstgeest near Leyden; as a Member of the Provincial Council of South Holland; and as Vice President of the Dutch Liberal Democrat Party.
At present Poelmans also holds positions as Vice Chairman of the Dutch Web Accessibility Foundation, Board Member of the Dutch Petitions Foundation and Citizen's Representative in the Schiphol Airport Committee (CROS).
Poelmans invented the eCitizen Charter, a quality standard for e-Government written from the citizen's perspective. It consists of 10 quality requirements for digital contacts, both in the field of information exchange, service delivery and policy participation. As a quality standard for government performance the charter is used as the basis for the measurement of citizen satisfaction. How to implement the charter is explained in the eCC-Workbook.
The e-Citizen Charter is the Winner of the European e-Democracy Award 2007 (Global e-Democracy Forum, Paris, October 2007) and Finalist of the European e-Government Awards 2007 (Ministerial e-Government Conference, Lisbon, September 2007). Moreover it has received the EU Good Practice Label 2007. To date the eCitizen Charter has been translated in 23 languages. Implemention of the charter is recommended by UN, OECD, Council of Europe and UK Cabinet Office
Morten Meyerhoff Nielsen is a functionaire the National IT and Telecom Agency (www.itst.dk) in Denmark. Responsibilities include project management including strategy and business development of the national citizen portal (www.borger.dk), performance management, reuse of public sector information (Gov 2.0), social computing (Web 2.0 and social media), good practice exchange and international knowledge transfer.
Expertise includes ICT Awards and good practice exchange, evaluation of ICT projects and online services, analysis and comparative eGovernment, interoperability, eParticipation/eInclusion, digital literacy, as well as ICT in an European, regional and development context. Other areas of expertise include development and implementation of tender proposals, seminar and conference organisation. But also technical assistance and knowledge transfer to SMEs in developing countries, democratisation, international trade and foreign direct investments issues.
Morten is an Author and co-author of various publications, plus presenter/guest lecturer on various related topics e.g. at European Institute of Public Administration (www.eipa.eu), École Polytechnique Fédérale de Lausanne (http://egov.epfl.ch), Donau-Universität Krems (www.donau-uni.ac.at) and Maastricht School of Management (www.msm.nl). Morten has been a jury member of the national eGovernment Awards in Sweden (www.guldlanken.se since 2008)
Tomas Sabol is professor of artificial intelligence at the Technical University of Kosice, Slovak Republic. His professional background is in information and communication technologies. His research interests are in e-Government, knowledge management, semantic technologies and ontology-based knowledge modeling (with application in e-Government, embedded systems, networked enterprises, and Internet of Things), project management, Information Society and Knowledge Economy development.
Tomas has extensive experience in participation and management of international R&D and educational projects, so far participated in 17 European (FP7, FP6, FP5, FP4, eTEN) projects, two times being the project coordinator (IST-1999-20364 Webocracy, IST 027020 Access-eGov). As a subcontractor participated in 13 EU tenders in the area of Information Society.
Tomas has served as an evaluator and rapporteur of European eGovernment Award programmer (in 2009, 2007, 2005, 2003), evaluator of EU (FP5, FP6, FP7) Information and Communication Technologies (ICT) projects, evaluator of eParticipation projects (2007, 2006) etc. In 2003-2005 Tomas was a member of the eEurope Advisory Group (Expert Chamber) to the European Commission. He is member of boards of several national and international conferences and journals, collaborating with several organizations Europe-wide. Published about 160 papers in books, journals and proceedings of national and international conferences.
Founder Director – m-GovWorld (Global Observatory on Mobile Government)
Vikas Kanungo is an e-Government and m-Government expert with more than 19 years of experience in the field of ICT e-Governance and Knowledge Management. He has been working with various government and non-government organizations in Asia and Europe helping them create their national strategies for e-Government. Currently, he is the Chairman of The Society for Promotion of e-Governance, a major think tank and mission mode organization working to accelerate e-Governance initiatives in South Asia region. He has also worked as Policy Advisor with The Government of India and helped in formulating the mobile governance policy and implementation roadmap for India. Vikas Kanungo has been working as a consultant with The World Bank for past four years and providing expert technical advice on capacity building and knowledge activities for the e-Government stakeholders and Telecom regulators. He is the founder of Global Observatory on Mobile Government (http://www.mgovworld.org) and chief editor of Government@24/7 newsletter.
Mr. Vikas Kanungo is an e-Government and m-Government expert with more than 19 years of experience in the field of ICT, e-Governance, m-Governance and Knowledge Management. He has been working with various government and non government organizations in Asia, Middle East and Europe helping them create their national strategies for e-Government. Currently, he is working as a Senior Consultant at TWICT unit of The World Bank. He is also the Chairman of The Society for Promotion of e-Governance, a major think tank and mission mode organization working to accelerate e-Governance initiatives in South Asia region. He has worked as Advisor with The Government of India and assisted in formulating the mobile governance policy for India. He is also the lead author of India report on MDGs titled "India – Journey from Knowledge Economy to Inclusive Information Society". He has been working as a consultant with The World Bank for past four years on ICT for development and South - South Exchange initiatives. He is the founder of Global Observatory on Mobile Government (http://www.mgovworld.org ) and chief editor of Government@24/7 newsletter.
Luis Guijarro is an associate professor of information
society and telecommunications policy at the Higher Technical School of
Telecommunication Engineering, Universidad Politecnica de Valencia (UPV),
Spain. His research focuses on engineering issues of e-government, where
he works on models, architectures, and frameworks for enabling
interoperability, and on telecommunication policy and regulation, where he
works on techno-economic models. He has been a consultant to the Valencian
regional government and to the Spanish government in the area of e-government.
He is assistant to the Jean Monnet Chair on Information Society and
Telecommunications Policy in the European Union, which is financed by the
European Commission. His most recent works
have been published in Government Information Quarterly and in
Founder Director – m-GovWorld (Global Observatory on Mobile Government)
Vikas Kanungo is an e-Government and m-Government expert with more than 19 years of experience in the field of ICT e-Governance and Knowledge Management. He has been working with various government and non-government organizations in Asia and Europe helping them create their national strategies for e-Government. Currently, he is the Chairman of The Society for Promotion of e-Governance, a major think tank and mission mode organization working to accelerate e-Governance initiatives in South Asia region. He is also working as Policy Advisor with The Government of India and helping formulate the mobile governance policy and implementation roadmap for India. Vikas Kanungo has been working as a consultant with The World Bank for past three years and providing expert technical advice on capacity building and knowledge activities for the e-Government stakeholders and Telecom regulators. He is the founder of Global Observatory on Mobile Government (http://www.mgovworld.org ) and chief editor of Government@24/7 newsletter.
Senior Vice President Howard Charney is a member of Cisco's Office of the President and Executive Staff. He contributes to Cisco's strategy and direction, and advises businesses, governments, and educators around the world on implementing critical Internet technologies to improve productivity and competitiveness. During more than 30 years in Silicon Valley, Charney has overseen the development and proliferation of key technologies that led directly to the global build-out of the Internet. After joining Cisco with the acquisition of Grand Junction Networks, he helped in the growth of Cisco's new two-tier distribution business to more than US$2.4 billion and, with Cisco's brand and market momentum, helped in turning Fast Ethernet and low-cost switching into fundamental, global Internet technologies.
Previously, Charney founded Grand Junction Networks in 1992. Grand Junction invented Fast Ethernet and low-cost switching, which transformed the economics of switching. In 1980 Charney co-founded 3Com, the progenitor of Ethernet and local area networking. 3Com's breakthrough technologies enabled Internet access to the desktop. A licensed patent attorney, Charney belongs to the State Bar of California and the Federal Bar. He sits on the boards of several technology companies and on the advisory board for the Center for Science, Technology and Society at Santa Clara University. He holds bachelors and master's degrees in mechanical engineering from Massachusetts Institute of Technology and masters of business administration and juries doctor degrees from Santa Clara University.
Mr. Andrew Stott held central roles in the UK Government's ICT programmes for many of the last 40 years. He wrote the UK Government's first ICT Strategy in 1977 and in the 1980s led the computerisation of the prison service and of the social security systems. He led the work to put car tax online, the UK's most successful e-government service. Between 2004 and 2009 Andrew Stott was UK Government's Deputy Chief Information Officer and Chair of its Chief Technology Officers' Council. In this strategic cross-government role he personally led the work on the UK's e-government, open source, cloud computing and procurement strategies and on supplier performance improvement. Subsequently he was the UK's first Director for Open Data and Digital Engagement, leading the programme to create "data.gov.uk". He continues to advise UK Ministers on open data and e-government, as well as advising other governments directly and as a Senior Consultant to the World Bank. He is a graduate of the University of Cambridge where he studied both Mathematics and Law and he was appointed a Commander of the British Empire by Her Majesty the Queen in 2011
Susie Ruston is an accomplished Digital Government practitioner and thought leader with over 15 years experience helping public administrations across the globe harness the transformational power of technology. A founding partner of 21c consultancy, Ms. Ruston regularly works with international organisations such as the United Nations and European Commission as an expert eGovernment consultant and evaluator. Her portfolio of global clients includes the governments of Great Britain, Belgium, UAE, Bahrain, Kazakhstan and India as well as multiple pan-European cities and regions.
With a background in engineering, signal analysis and systems, he served in academic life in several institutions such as College D'Informatique Du Canada Concordia University, Montreal, College of Science & Technology, Alquds University, Jerusalem and in Bethlehem University, Bethlehem. Headed different computer centers since 1980. He was involved in several missions for the Palestinian Authority, such as Palestinian Bureau of Statistics, to establish and create the Department of Information Management and Automation. In 1995-1998 he acted as senior advisor to the Ministry of Planning and International Cooperation in the Palestinian National Authority. He also participated as a visiting scholar at the University of Washington, Seattle, working on large network design, implementation and management, including Internet, Intranet as well as public policies and strategies. He also headed short missions for UNDP, EU and other international agencies. His expertise covers a wide area of topics such as Systems Analysis & Design, technical development, large networking, Systems monitoring and evaluation, feasibility studies, Project Planning and Management, Systems Modeling, and short-term and long-term planning. Currently he is the regional Adviser on Information and Communication technology at ESCWA, UN. His activities and advisory cover many aspects of ICT development, particularly CIO, CERT, government and related issues. His latest expert research has been focused on enterprise architecture and e-governance within the context of connected government framework.
Dr. Ahmed bin Salim Alhosni, received his PhD in computer science from the George Washington University, United Sates of America and his Master degree in the same major and from the same university. He received his bachelor degree of Engineering in Civil Engineering from Seattle University in the United States of America. Dr. Ahmed Alhosni, has an extensive academic and professional experience. He worked as an assistant professor of computer science in the department of computer science in Sutlan Qaboos University. He held other various positions in the university; such as, the assistant dean of college of science, and the Director of the Center for Information Systems. He has participated in many research and scientific projects; some of which, were sponsored by the Department of Transportation and the Department of Defense of the United States of America. In addition, Dr. Alhosni, has received numerous academic and professional certificates and awards. Currently, Dr. Ahmed Alhosni, is working in the area of cloud computing and providing consultancy services in information and communication technologies, engineering, e-transformation, process re-engineering and change management.
Gitanjali Sah is a Coordinator, World Summit on the Information Society (WSIS) at the International Telecommunication Union (ITU) and an expert on ICT for Sustainable Development matters. She has more than 15 years of work experience in ICT policy issues at the national, regional and international level and is an experienced International Civil Servant having worked at several UN Agencies.Gitanjali has been providing strategic advise and is coordinating actions on the alignment of the WSIS Process and the 2030 Agenda for Sustainable Development. She has been working and coordinating with multiple stakeholders to ensure that ICTs play an enabling role in the achievement of the Sustainable Development Goals. Gitanjali also strategized and designed the WSIS-SDG Matrix with UN Agencies, which is a key reference document for linkages of WSIS Action lines with SDGs.Working towards making a difference in the lives of people has always been her passion. As a young person, she started working in the urban slums of Delhi to explore the impacts of ICTs on women and the youth. She successfully set up Knowledge and Information Centers in the slum areas of Delhi and conducted research in Urban Slums to analyse the economic and social impact of ICT4D. She holds M.Phil. Development Studies, University of Cambridge, UK and a Masters in Political Science, Jawaharlal Nehru University (JNU), New Delhi, India.
Dr. Abdulmonem has over 23 years of experience in higher educational institutions, ICT business projects, consultancy and support. He has an extensive experience in Student Management Systems, Learning Management Systems, University ERP solutions and Business Process Automation in the Government, Higher Education, and Oil sector. Recently, Abdulmonem joined the Research Council to lead the Oman Research & Education Network (OMREN) project.
Karim Hamza works as Academic Researcher at the Maastricht school of Management (Netherlands), Part Time Professor at the American University (Egypt) and Approved Tutor for Edinburgh Business School (UK). Additionally, he works as a Business Development Manager in one of the leading information technology companies specialized in Enterprise Resource Planning applications and Systems Integrations for governments and private sectors.
His research activities focus on Government Development Strategies through application of new technologies and innovative government management approaches. His doctorate, which he is currently working on (due to finish 2012), is entitled "E-Governance Framework Design Process Model EGov's-FDPM", and he participates in related global conferences, most recently ICEGEG 2010 (Turkey); EGOV2010 (Switzerland); ICIW2011 (USA).
He received his Bachelor of Commerce at Ain Shams University (Egypt), followed by a Diploma in Software Engineering at the Cabinet of Information & Decision Support Center (Egypt). After that, he was awarded a Project Management Diploma at the American University in Cairo, then became a Project Management Professional (PMP), certified by the Project Management Institute in USA. He was awarded his Master of Business Administration (MBA) from Edinburgh Business School (UK). ; In 2010, he received his MPhil as the first stage of his Doctor of Business Administration-DBA degree from the Maastricht School of Management (Netherlands).
Mr.Dohyoon Kim graduated with B.S in Electrical Engineering in the Seoul National University. He has experiences in developing web-based applications and solutions. After joining the National Information Society Agency in 2004, Mr. Kim has worked in international relationship and global consulting.
He has participated in meetings of the ICCP (Internet, Computers, Communications, and Policy) Committee of the OECD as a member of the Korean delegation, and collaborated with other international organizations such as the World Bank Group's GICT (Global Information and Communication Technologies), AfDB, and ADB providing technical assistance to developing countries including Kazakhstan and Ethiopia, Vietnam, Cote d'Ivoire, etc.
He has over 7 years of experience in; Web-enabled Services, e-Government Services, ICT Policy, Global Cooperation. He has worked on major projects such as: Korean Delegation to the OECD Committee for Information, Computer and Communications Policy, Joint World-Bank e-Government Consultation (Kazakhstan, Ethiopia, Bangladesh), ICT Cooperation Centers (Mexico, Chile) and Kuwait ICT Policy Consulting (Central Agency for IT).
Dr. Hafedh AlShihi is an Assistant Professor at the College of Economics and Political Science in Sultan Qaboos University. He is a member of the Grant Committee of the Research Council – Information and Communication Technology Sector, a member of the Association of Information Systems (AIS) and the Special Interest Group on Electronic Government (SIGeGov). He is the Head of the eServices Development team in SQU and a member of SQU Curriculum and Academic Policies Committee. His PhD was on E-government Adoption and Diffusion in Oman and has contributed in several publications in international journals and conference proceedings and has attended several local and international ICT conferences. He has delivered keynotes and participated as panelist in several local and international conferences. He has supervised several masters and PhD students in their research quests several of which have received national and international recognition, and has examined several PhD theses. He is also teaching undergraduate Information Systems (IS) courses and supervising the Information Systems Group, and is a regular blogger and writer in local Omani journals and newspap
Morten Meyerhoff Nielsen is a reseacher at Talinn University of Technology, Ragnar Nurkse School of Innovation and Governance (www.ttu.ee/nurkse), in Estonia. He is an independent eGovernment consultant and currently an academic fellow at United Nations University, Operational Unit for Policy-Driven Electronic Government (https://egov.unu.edu).
He currently works on eGovernment strategy development and evaluation (Albania and Faroe Islands), performance management (Albania), reuse of public sector information (Horizon 2020), ICT facilitated administrative burden reduction and public service delivery, teaching on eGovernment and social media use (www.msm.nl, www.ttu.ee, www.eipa.eu).
Past employment includes the Danish Agency for Digitisation (www.digst.dk), National IT- and Telecom Agency, Borgerkommunikationskontoret/borger.dk (www.itst.dk); Danish Technological Institute, Policy and Business Analysis (www.dti.dk); European Institute of Public Administration (www.eipa.eu); Centre for the Development of Enterprise (www.cde.eu); European Commission, DG DEVL (www.europa.eu/pol/dev/index_en.htm); and University of KwaZulu-Natal (www.ukzn.ac.za).
Morten is an author and co-author of various publications, a reviewer for GIQ, IJEG and PAIT and on the conference committes of the CeDEM, ICEGOV and IFIP eGovernment conference series. Finally, he was a member of the European eGovernment Awards consortium (2003-2009), first non-Swedish member of Swedens Guldlanken Awards jury (2009-2013), the HM Sultan Qaboos eGovernment Award jury in Oman (2010-2012), and the Smart Government Award in Dubai (2015-2016) evaluating on- and offline public sector services.
Ivar Tallo is one of the founders and the first director of e-Governance Academy. He has been a Member of Parliament of Estonia and Parliamentary Assembly of the Council of Europe. He has also worked as a Foreign Policy Advisor to the President of Estonia. He has been lecturing on public policy and public administration at Tartu University. Recently he returned to Estonia after finishing his contract as the manager for e-governance programme at UNITAR (United Nations Institute for Training and Research) in Geneva.
He was the author of the Basic Principles of Information Policy of Estonia, Code of Conduct for Civil Servants and co-authored Public Information Act. At Council of Europe, he was the raporteur for the Cybercrime Convention. He was trained in logic at Leningrad University (1982-1990) and in political science at McGill University (1991-1995). He has been fellow at the Institute for European History in Mainz, Germany (1989, 1992) and at the Institute for Advanced Studies, Budapest (1995-1996).